Terms and Contions
IMPORTANT: This item is made-to-order and custom printed specifically for you after purchase. Due to the personalized nature of our products:
• NO RETURNS or REFUNDS for change of mind, sizing issues, or personal preference
• NO CANCELLATIONS once order is confirmed and sent to production
• Processing time: 3-7 business days before shipping
• Each item is uniquely created - no exchanges for different designs/sizes
QUALITY GUARANTEE: We will provide FREE REPLACEMENT only for manufacturing defects, printing errors, or shipping damage. Customer must provide photo evidence within 7 days of delivery.
DEFECTIVE ITEM POLICY:
• Photo evidence required within 7 days
• Replacement item will be identical design/size only
• Maximum ONE replacement per order
• Repeated quality complaints may result in order cancellation and refund
• We reserve the right to refuse service to abusive customers